Privacy Policy
This policy explains what information HGHROID collects when you use this website, why we collect it, and what we do with it. It applies to HGHROID and to orders placed through this website.
What we collect
When you place an order, we ask for the details needed to process and deliver it: your name, shipping address, country, city, postal code, and a valid email address. A phone number may also be provided where required for delivery or order communication.
If you create an account, we may also store your username and password in encrypted form.
We do not collect or store card numbers through this website. Payment arrangements are handled separately after an order is received, and payment instructions provided to you are handled through email.
Why we collect it
- To process and arrange the delivery of your order
- To provide shipping and tracking information where available
- To contact you about your order, including payment instructions
- To respond to questions or requests you send through our contact form or by email
- To maintain basic records of past orders and account activity
Who we share it with
We only share personal information with service providers when it is necessary to process or deliver your order. For example, shipping details may be provided to the courier responsible for delivering your parcel.
We do not sell, rent, or trade your personal information, and we do not share your information for advertising purposes.
Cookies
This website uses cookies to provide essential website functionality, including maintaining shopping cart contents between pages, keeping you signed in when you have an account, and remembering basic display preferences.
You can block or delete cookies through your browser settings. However, disabling certain cookies may prevent parts of the website, including the shopping cart or account features, from functioning correctly.
How long we keep it
Order records are retained for as long as reasonably necessary to provide customer support after purchase and to meet applicable accounting or record-keeping obligations.
Contact form messages and other correspondence are retained while the conversation or request remains active and may be removed afterward when they are no longer needed.
Account information remains associated with your account until you request that the account be deleted, subject to any information we are required to retain for legitimate legal or business purposes.
Your rights
You may contact us to request access to the personal information we hold about you. You may also ask us to correct inaccurate information or request deletion of your personal information where applicable.
To make a privacy-related request, contact us at sales@hghroiid.co .
For security and verification purposes, we may need to confirm that the request is associated with the email address or account connected to the relevant information.
Security
We use reasonable measures to protect the personal information we hold and to limit access to people who need it to operate the website, process orders, provide customer support, or arrange delivery.
The website uses an encrypted connection where supported. However, no online system or method of transmitting information can be guaranteed to be completely secure. We therefore aim to collect and retain only the information reasonably necessary for operating the website and providing our services.
Contact
If you have questions about this Privacy Policy or how your information is handled, contact us at sales@hghroiid.co .